Cancellation and Refund Policies
Students can cancel their enrollment at any time by contacting GIA by phone, email, fax, written letter, or in person. For Distance Education students, the effective date of cancellation is the date GIA receives your cancellation request. For on-campus or Lab students, the effective date of cancellation is the date GIA receives your official notice of withdrawal or last your last day of attendance. If a refund is due, it will be processed back to the original remitter within 30 days after GIA receives your cancellation notice. The refund will be remitted in the same manner payment was received.
To cancel, or for more information about the policies described here, please contact GIA Admissions:
Phone: 760-603-4001
E-mail: admissions@gia.edu
Fax: 760-603-4003
Mail or in person: 5345 Armada Drive, Carlsbad, CA 92008
An enrolled class, course, or program is referred to as a “class” in the following refund policies. Days are defined as calendar days.
- Carlsbad On Campus
- Distance Education
- Lab Classes
- NY On Campus & Lab Classes
Carlsbad On-Campus Refunds
| If enrollment is cancelled | You pay |
| Within 7 days of enrolling or receiving notice of a tuition/fee increase | Nothing (full refund) |
| Within 3 days after receiving your first tour of GIA’s educational facilities | Nothing (full refund) |
| Within 3 days of signing the enrollment agreement | Nothing (full refund) |
| On or before the first day of class | Application Fee) |
| During the first 60% of the class | A pro rata portion of the tuition, plus the application fee, books and materials fees, and applicable sales tax |
| After 60% of the class | 100% of tuition plus the application fee, books and materials fees, and applicable sales tax |
Federal Student Aid Refund Policy
Students receiving financial aid are subject to the Federal Student Aid refund policy (also called the Return of Title IV aid policy) if they withdraw or are dismissed prior to completing 60 percent of their educational program. This refund policy determines how much of your student aid can be kept by GIA or you, based on the amount of the educational program you’ve completed on a prorated basis.
Any refund of financial aid funds determined under the Return of Title IV aid policy must be returned to the financial aid program or lender before a student can receive any portion of the tuition refund. Financial aid funds to be returned to the aid program will be returned on the basis of loans first, then grants if applicable. If your aid has been utilized for living expenses rather than tuition, we will prorate the amount of aid you were entitled to keep based on the percentage of your program you completed. If you received more aid than your cost of living for that time period, we will bill you for the excess. For additional information on refunds as they apply to financial aid funds, contact the GIA Office of Student Financial Assistance: 800-421-7250 ext. 4004, 4005, or 4175, or financialaid@gia.edu.
Distance Education Refunds
Refunds for all courses, except Jewelry Business Management, use the number of lessons submitted in the calculation; refunds for Jewelry Business Management use the number of days enrolled in the calculation. There is a non-refundable $24.95 shipping and handling fee for US and Canadian shipments.
| If enrollment is cancelled | You pay |
| Within 5 days of enrolling | Nothing (full refund) |
| More than 30 days after being enrolled, but before GIA receives your first completed assignment submission | Application fee, books and materials fees, applicable sales tax, and shipping and handling fee |
| Within 3 days of signing the enrollment agreement | A pro rata portion of the total price, plus the application fee, books and materials fees, applicable sales tax, and shipping and handling fee |
| After completing more than 60% of the course | Tuition, application fee, books and materials fees, applicable sales tax, and shipping and handling fee |
| After exceeding completion time limit | Tuition, application fee, books and materials fees, applicable sales tax, and shipping and handling fee |
Lab Class Refunds
Students will receive a refund of the unused portion of tuition calculated on a pro rata basis based on the number of hours remaining in the course, calculated from the student’s last date of attendance or date GIA receives official notice of withdrawal from the student.
| If enrollment is cancelled | You pay |
| More than 30 days before the class start date or within seven days of enrolling but prior to the first day of class | Nothing (full refund) |
| On or before the first day of class | Application Fee) |
| During the first 60% of the class | A pro rata portion of the tuition, plus the application fee, books and materials fees, and applicable sales tax |
| After 60% of the class | 100% of tuition plus the application fee, books and materials fees, and applicable sales tax |
GIA New York Refunds
GIA or you can terminate enrollment at any time. GIA will refund to you either all or part of your tuition payments according to the following refund schedules for the respective programs, courses, or Lab classes.
The notice of cancellation must be addressed to the Director of New York Education and may be delivered in person, by phone, fax, e-mail, or mail:
Phone: 212-944-5900 ext. 3063
Fax: 212-719-9563
E-mail: nyedu@gia.edu
Mail or in person: 270 Madison Ave, 2nd floor, New York, NY 10016-0601
The failure of a student to immediately notify the School Director in writing of the student’s intent to withdraw may delay a refund of tuition to the student, pursuant to Section 5002 (3) of the New York Education Law.
The date GIA receives your official notice of cancellation or your last day of class attendance is the date of cancellation. The refund will be mailed within 30 days after GIA receives the cancellation notice.
Students who cancel within 7 days of enrolling or receiving notice of a fee increase, or within 3 days of signing the enrollment agreement, taking a campus tour or attending orientation receive a refund of all monies paid.
Thereafter, a student will also be responsible for the cost of any textbooks or supplies accepted, plus tuition liability as of the student’s last date of physical attendance as set forth in the tables below (Tuition = total price – application fee – books & materials).
The application fee is only paid once, when a student applies to GIA for the first time. GIA does not collect an application fee for subsequent enrollments. Refund calculations will only consider the application fee when the fee has been paid and the student enrolled at GIA for the first time.
Refund Policy for Graduate Gemologist Diploma Program, Graduate Diamonds Diploma Program, Graduate Colored Stones Diploma Program, and the Jewelry Design Course
Tuition liability is divided by the number of quarters in the program. Tuition is limited to the quarter during which the student withdrew or was terminated, and any previous quarters completed.
| If enrollment is cancelled | You pay |
| (a) First quarter and second quarter | |
| Prior to or during the first week | 0% |
| During the second week | 25% |
| During the third week | 50% |
| During the fourth week | 75% |
| After fourth week | 100% |
| (b) Subsequent quarters | |
| During the first week | 25% |
| During the second week | 50% |
| During the third week | 75% |
| After the third week | 100% |
Example of refund calculation for a student enrolled in Graduate Gemologist program
Student paid $18,730 total price (includes $50 application fee) and canceled enrollment during 15th week of the program. GIA is entitled to application fee ($50), books and materials fees ($1,280), and the price of the portion of the course completed by the student (100% of the first quarter and 50% of the second), according to the refund policy above. This example assumes the student paid the one-time application fee of $50.
| (Total price – application fee – books and materials) / 2 x 100% = 1st quarter tuition used | ($18,730 – $50 – $1280) / 2 x 100% = $8700 |
| (Total price – application fee – books and materials) / 2 x 50% = 2nd quarter tuition used | ($18,730 – $50 – $1,280) / 2 x 50% = $4350 |
| 1st quarter tuition used + 2nd quarter tuition used = total tuition used | $8700 + $4350 = $13,050 |
| Amount refunded to you = total price paid to GIA – application fee – books and materials – total tuition used | $18,730 – $50 – $1280 – $13,050 = $4350 |
Refund Policy for Programs of Six or Fewer Weeks in Duration, Including Lab Classes
| If termination occurs | You pay |
| 0 – 15% of the program | 0% |
| 16 – 30% of the program | 25% |
| 31 – 45% of the program | 60% |
| 46 – 60% of the program | 75% |
| After 60% of the program | 100% |
Example of refund calculation for a student enrolled in Diamond Grading Lab class (35 hours total)
Student paid $1345 total price (includes $50 application fee), canceled after 1 day = 7.0 hours (7.0/35 = 20% completed). GIA is entitled to application fee and a portion of the cost of the class, according to the refund policy above. This example assumes the student paid the one-time application fee of $50.
| (Total price – application fee – books fee) x 25% = tuition used | ($1345 – $50 - $45) = $1,120 x 25% = $312.50 |
| Amount refunded to you = tuition paid to GIA – application fee – books fee – tuition used | $1345 – $50 – $45 - $312.50 = $937.50 |
Student Services
Gemological Institute of AmericaThe Robert Mouawad Campus
Mail Stop 3
5345 Armada Drive
Carlsbad, CA 92008
Fax: 760-603-4003
Phone: 800-421-7250 ext 4001
760-603-4001
Student Resources
- GIA eLearning Demo
- Diamonds & Diamond Grading eLearning Video
- Scholarships
- Gems & Gemology
- Job Database